Job Reference:
526a
Application deadline:
13/12/2024
Job Description
Job title:
Responsive Care Officer
Salary:
£13.00 per hour
Location:
Vine Court, Cannock
Hours:
21 hours per week, fixed term for 6 months
We currently have a great opportunity for a
Responsive Care Officer to join our Domiciliary Care team at Vine Court, Cannock on a part-time, fixed-term basis. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
As a
Responsive Care Officer, you will play a vital role in delivering high-quality care and support to our residents. As the primary point of contact during evenings, weekends, and bank holidays, you will support and monitor care delivery, ensuring that the dignity, rights, and independence of our clients are upheld. This role requires a proactive approach, excellent customer service skills, and a commitment to fostering a safe and welcoming environment. Join us in making a meaningful difference every day through compassionate, responsive care.
Skills and experience required:
NVQ3 in care or equivalent (desirable)
Experience of delivering good customer service
Excellent written and verbal communication skills
Is approachable, honest and trustworthy. Seeks to encourage colleagues, service users and stakeholders.
Offers discretion and confidentiality at all times
Promotes cooperation and commitment within a team to achieve goals and deliverables
Earns others’ trust and respect through consistent honesty and professionalism in all interactions
Ability to handle pressure and meeting tight deadlines
This role will work on a rota basis which will include weekends and bank holidays. A current full UK Driving Licence and access to a vehicle for business use is essential
What we can offer you
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our
HPG Benefits page for more information.
About us
As one of the largest providers of affordable homes and care in the area, employing almost 1,000 people, Housing Plus Group offers rewarding roles with excellent training and career development pathways delivering services that customers can trust across Staffordshire and Shropshire. Housing Plus Group companies include Care Plus, Property Plus and Severn Homes.
Housing Plus Group values the diversity of its communities and aims to have a workforce that is representative of this. We create inclusive environments for our people and customers where we can be our true authentic selves. We welcome applications from all sections of our community.
Join our team at Housing Plus Group, where we value your time as much as your talent. We offer flexible working options such as hybrid working and adaptable schedules, to enable you to develop your career while maintaining a great work-life balance. You can find out more about Housing Plus Group and why we are a great place to work in the About Us guide attached.
The boards of Housing Plus Group and The Wrekin Housing Group have decided to take the next steps towards a formal merger. The formal merger is expected to take place in January 2025 when all the legal and regulatory requirements have been completed, at which time The Wrekin Housing Group will become part of the new Housing Plus Group. Find out more on our
merger update page.
How to apply
Please apply online with your CV and a cover letter. If you need any support in making your application, please email careers@housingplusgroup.co.uk
Closing date: Friday 13th December 2024 - Interviews may take place throughout the advert
We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications. Don’t delay – apply today to avoid disappointment.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
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