Job Reference:
639
Application deadline:
26/05/2025
Job Description
Job title:
Responsive Care Officer
Salary:
£14,550.90 per annum
Location:
Vine Court, Cannock
Hours:
21 hours per week, permanent
We currently have a great opportunity for a
Responsive Care Officer to join our Care Plus team Vine Court, Cannock on a part-time, permanent basis.
The Responsive Care Officer will support and monitor the delivery of care and support services within the scheme. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
As a Responsive Care Officer, you will work closely with the Care Co-ordinator to build relationships with social workers and be responsible for providing leadership, advise and guidance for care staff.
You will ensure that the service delivered to our service users promotes the independence, dignity, right and choices of the people we support. You will be the main point of contact at the scheme during evenings, weekends, and bank holidays, and provide excellent customer service experience to our resident, visitors and stakeholders.
You will be a role model in the direct delivery of care and support, promote and encourage compliance within company policies and ensure that care is delivered in accordance with the CQC regularly framework.
Skills and experience required:
NVQ3 in Care or Equivalent (d)
Ability to make timely, informed decisions and actively resolve challenges taking into account the facts, goals and risks of any decision
Ability to handle pressure and meet tight deadlines
Previous experience in providing a quality care service for people
A commitment to delivering quality care to vulnerable adults
Experience in delivering great customer service
Excellent verbal, written and face-to-face communication skills
Ability to promote cooperation and commitment within a team
A caring attitude with desire to help and support others, and a commitment to delivering quality care and customer service
A good working knowledge of Microsoft Office
A current full UK driving licence and access to a vehicle for work use
Due to the nature of this post, the role is subject to an Enhanced DBS disclosure.
What we can offer you
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we offer 25 days annual leave plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme plus more. Please see our
HPG Benefits page for more information.
About us
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future.
We create places people are proud to call home.
The way we work is shaped by
three simple behaviours:
Own it – make it happen
Improve it - move things forward.
Live it – show understanding and compassion
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
How to apply
Please apply online with your CV and cover letter. If you need any support in making your application, please email careers@housingplusgroup.co.uk
Closing date: Monday 26th May 2025 - Interviews may take place throughout the advert
We are committed to carrying out safeguarding checks with all our colleagues. These checks may vary according to the role you have applied for, please refer to the job description for this role for details.
We may close this vacancy early if we receive a high volume of applications.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.
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