Job Reference:
680
Application deadline:
08/07/2025
Job Description
Job title:
Responsive Retirement Living Officer
Salary:
£27,688.49 per annum plus Essential Car User Allowance
Location:
Stafford
Hours:
37.5 hours per week, permanent
We currently have an exciting opportunity for a
Responsive Retirement Living Officer to join our successful Retirement Living team on a permanent basis to monitor the local authority portal for appropriate care packages. We’re looking for a dedicated professional to bring our values to life and ensure our customers receive outstanding services.
The Role
As a
Responsive Retirement Living Officer, you will provide an effective Enhanced Housing Management service to all residents living in a retirement housing environment. You will provide onsite management and supervision to maintenance, health and safety and cleanliness within the retirement housing schemes and will be the main point of contact providing a visible and excellent customer service to residents and visitors.
Skills and experience required:
Experience of working in a customer focused environment
Experience of taking a hands on approach to solving problems
Good organisational skills
Competent in using IT packages including Microsoft Word, Outlook, Excel etc
Ability to work effectively under pressure
Excellent verbal, written and face to face communication skills
Full UK Driving Licence and access to your own vehicle as travel across the county will be required
What we can offer you
As well as a comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available, we can offer 25 days’ holiday plus bank holidays. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our
HPG Benefits page for more information.
About us
We’re one of the West Midlands’ largest housing and care providers, with over 33,000 homes and a bold vision for the future.
We create places people are proud to call home.
The way we work is shaped by
three simple behaviours:
Own it – make it happen
Improve it - move things forward.
Live it – show understanding and compassion
We’re building something special and need talented people to help lead the way. There’s never been a better time to join us and make a real difference.
How to apply
Apply online with your CV and cover letter. Should you need any support in making your application, please email careers@housingplusgroup.co.uk
Closing date: Tuesday 8th July 2025 - Interviews may take place throughout the advert
We are committed to carrying out safeguarding checks with our colleagues. These checks may vary depending to the role that you have applied for.
We may close this vacancy early if we receive a high volume of applications. Don’t delay – apply today to avoid disappointment.
If you have not received an update within 2 working weeks of submitting your application, please assume that you have been unsuccessful on this occasion.