Vacancy Details

Retirement Living Assistant (Bank)
Job Reference: REF00352
Application deadline: 16/02/2022

Job Description

Careers at Housing Plus Group


Retirement Living Assistant
Staffordshire
£9.33 per hour
Bank contract

Closing date: 16th February 2022
Start date: Immediate
Interviews will take place throughout the advert

We have vacancies available at our schemes in Pencric (Stafford), Vine Court (Wolverhampton) and Cherry Tree Court (Cannock).


Care Plus is an award-winning, leading provider of care and support in South Staffordshire and Shropshire. We offer a range of services to help our customers to live their best lives, safely and independently.

We offer rewarding roles that come with excellent training and opportunities for personal development and we currently have an exciting opportunity for a Retirement Living Assistant to join the members of our Retirement Living team. Your role will involve:

  • Providing an excellent customer focused service to residents, stakeholders and visitors during evenings, weekends and Bank Holidays

  • Responsible for ensuring the safety and security of the building throughout times when Retirement Living Officers are not on site, including carrying out building checks

  • Report & accurately record interactions with residents and report customer incidents, using a variety of methods, including written and electronically.

  • Engage with customers to build positive, inclusive relationships and maintaining confidentiality in accordance with HPG’s confidentiality policy



    • As part of our team, we want you to have…

      • Experience of working in a customer focused environment

      • Experience of taking a hands-on approach to solving problems

      • Experience of providing support to vulnerable adults in a sensitive way

      • Excellent verbal, written and face to face communication skills

      • Values health and safety and shows a commitment to ensuring a safe working environment



        • We will consider applications from non-drivers

          If this sounds like YOU, then we want to hear from you!


          This role will be subject to an Enhanced DBS check.

          As a leading local employer, we offer:

          • 30 days holiday each year, including bank holidays (pro-rata for part time staff)

          • The option to join our contributory pension scheme

          • Career progression within a sector-leading business

          • A comprehensive induction programme and excellent learning opportunities; with mandatory and specialist training available.

          • Enhanced pay for weekends and bank holidays

          • Flexible working hours

          • Free uniform

          • Funded DBS

          • Access to a dedicated Employee Healthcare Portal, offering a range of mental health, physical care and financial wellbeing support services.

          • Eye care vouchers

          • A cycle to work scheme

          • Free annual flu vaccinations

          • Long service and retirement awards


          • Please include a covering letter and CV with your application

            Please note, we may close this vacancy early if we receive a high volume of applications. Don’t delay – apply today to avoid disappointment.

            We are committed to growing our Care Plus service in Staffordshire and Shropshire, delivering care and support that will enable older people to continue living independently, in their own homes.

            We are always happy to talk about flexible working opportunities. Our CLARITY values are a fundamental part of our culture; underpinning everything that we do and all that we are. We’re looking for dedicated people to join our HPG family, who will take the values beyond words and live them every day to ensure our customers receive outstanding services and support.

            Find out why now is a great time to join us as one of the areas leading employers.




            Making a positive difference
            Homes, lives and communities


            Housing Plus Group family


            Vacancy Documents

            Document Title File
            Retirement Living Assistant (Bank) JP 23.11.21.doc Retirement Living Assistant (Bank) JP 23.11.21.doc
            HPG Advice for virtual interviews.pdf HPG Advice for virtual interviews.pdf