Job Reference:
REF00352
Application deadline:
09/02/2022
Job Description
Retirement Living Assistant
Staffordshire
£9.33 per hour
Bank contract
Closing date: 16th February 2022
Start date: Immediate
Interviews will take place throughout the advert
We have vacancies available at our schemes in Pencric (Stafford), Vine Court (Wolverhampton) and Cherry Tree Court (Cannock).
Care Plus is an award-winning, leading provider of care and support in South Staffordshire and Shropshire. We offer a range of services to help our customers to live their best lives, safely and independently.
We offer rewarding roles that come with excellent training and opportunities for personal development and we currently have an exciting opportunity for a Retirement Living Assistant to join the members of our Retirement Living team. Your role will involve:
- Providing an excellent customer focused service to residents, stakeholders and visitors during evenings, weekends and Bank Holidays
- Responsible for ensuring the safety and security of the building throughout times when Retirement Living Officers are not on site, including carrying out building checks
- Report & accurately record interactions with residents and report customer incidents, using a variety of methods, including written and electronically.
- Engage with customers to build positive, inclusive relationships and maintaining confidentiality in accordance with HPG’s confidentiality policy
As part of our team, we want you to have…
- Experience of working in a customer focused environment
- Experience of taking a hands-on approach to solving problems
- Experience of providing support to vulnerable adults in a sensitive way
- Excellent verbal, written and face to face communication skills
- Values health and safety and shows a commitment to ensuring a safe working environment
We will consider applications from non-drivers
If this sounds like YOU, then we want to hear from you!
This role will be subject to an Enhanced DBS check.
As a leading local employer, we offer: